Not a good experience

Click here if this is your business
★★★☆☆
3.0 / 5
57% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Chace201's review of Laptops Direct www.laptopsdirect.co.uk

★★☆☆☆

“Not a good experience”

Written on: 17/05/2017 by Chace201 (1 review written)

This company offered the best price I could find for what I wanted.
A whole week later my order was still "being processed".
Phone calls to them cost 13p a minute. Emails receive an autoresponse which says they will be responded to within 4 hours during their workday. Not so. Only one of mine was answered within 4 hours, the remainder were the following day.
The only good thing I can say is that I received a refund reasonably quickly when I cancelled the order.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0