Wrongly addressed invoice & delivery charge added

3.9 / 5
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Ryanyt91's review of Laptop Bits www.laptopbits.co.uk


“Wrongly addressed invoice and delivery charge added”

Written on: 22/02/2018 by Ryanyt91 (1 review written)

Ordered laptop battery over the telephone, aceptefd price quoted. Gave my company name at time for invoice. Battery arrived, invoice wrongly addressed and charge made for delivery. Phoned to get invoice reissued in correct name and query delivery charge. They tell me they cannot reissue an invoice and delivery is always charged. The assistant should have paid attention to invoice request and quoted the delivery charge when ordering. I will not use this company again.
They need to quote delivery charge at time of ordering as this could be any amount.

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