GuruAid - www.guruaid.uk.com

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GuruAid - www.guruaid.uk.com
★★★★★
4.8
98.0% of users recommend this
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Latest Reviews

“Well done zGuruaid”

★★★★★

written by Leeba on 07/02/2022

Guruaid has been successfully maintaining my computer since 2015. I rang Guruaid last week as I accidentally logged in using the wrong name and lost all my documents. The technician who answered my call remedied the situation in six minutes. Well done Guruaid.

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“GURUAID IS WONDERFUL!”

★★★★★

written by on 09/12/2018

GuruAid has been servicing my computer for over three years. They always clean it thoroughly and everyone I interact with is pleasantly professional. Knowing that I can contact GuruAid any time with a problem and receive terrific service gives me security. This is important because so many things we do todsy require a computer and I literally cannot live without one. I have no complaints, I'm just grateful that GuruAid exists! THANK YOU!!

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“excellent service .”

★★★★★

written by on 28/10/2018

technician was very patient. i would recommend them to anybody. dont have to leave the house and they fix my computer by remote. ive signed up for 3 yrs . and i ring them regularly with my problems and they fix it there and then. all the technicians are great and patient.

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“GuruAid is a great service”

★★★★★

written by JusticePurcell386 on 03/09/2018

I have been using GuruAid for approximately ??? many years. They have never let me down. They kept my computers running when I had a law firm and now they take care of my computer in retirement. ; o ) Thank you GuruAid for a stress free computer life. Highly recommended.

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“Great Service ”

★★★★★

written by CoachMark on 18/08/2018

I needed on line support for my e-mail - (I use Incredimail) Not every on line support companies knew how to fix the e-mail problem - but - Guru Aid - could - and they did. I am convinced they are the best. I highly recommend them. They are professional - respectful - and friendly - they do the job well. They also do followup - which i appreciate. Thanks guys!

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“GuruAid is The Best”

★★★★★

written by mendipng on 09/08/2018

I have not been with GURUAID for long. On the two occasions that I have contacted them I have found each technician of the greatest assistance. Like others I find it amazing the way he takes over and moves the mouse around all those mysterious aspects inside my computer, checking, cleaning,restoring, and leaving me with a machine that works perfectly. It is of such a help being able to conduct a conversation with the technician, and he does not leave me until he and his supervisor are absolutely sure that any problems have been addressed. I am very happy to have found GuruAid and its excellent service.

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“Great in home service ”

★★★★☆

written by Brucenjoyce on 21/06/2018

I just signed up for another 3 yrs with GA. I have used them for Six years and I am very satisfied with their service. They have always been able to resolve my problems. Very reputable company. The only cons are the sales pitch a few years ago. One guy wouldn’t let it go. Other than that , most techs are very polite and helpful. If you don’t like the one you have call back and get another one!

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“Microsoft fixing what is not broken”

★★★★☆

written by timothycrater on 29/05/2018

Due to the craziness if MIcrosoft updates and the removal of the homegroup as a result of these updates, all my files and document needed to be made accessible on both my computers. Guruaid wha has and always does a n excellent job when they work on my computers was able to accomplish this with one drives and setting up a network for me. This was accomplished in a professional manner and as quickly as possible. I am very happy with the service and professionalism that is always shown when I need to have software work done on my computers, Thanks again!!

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“Great service and even better responsiveness!”

★★★★★

written by ATLGA on 24/05/2018

A recent Microsoft "update" crashed my computer and took my apps and data with it - you know, the update that Microsoft alerts you to via a little window'ed message. Thank God I backed up data the day before. I had another computer and tried to get in touch with Microsoft. That was a joke. So I googled, took a deep breath, and found GuruAid online and reached out. They were amazingly helpful and assigned a tech immediately. The fix took quite a while and went into a second day. I sat back and watched. Their techs are competent and eagerly want to please. After they got my computer back up and running, they've called and/or emailed 3 or 4 times to check my level of satisfaction and to check that all's good. They called yesterday as a matter of fact which is what prompted me here. Anyway, good people, smart people, competent people, and great service. Now, when I receive the MS update notice, I back up my data first and make sure I have my GuruAid contact info ready just in case. Thanks to their teams!

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“Good, prompt service,”

★★★★☆

written by Drakey255 on 21/05/2018

I was having some problems and I contacted GuruAid. My tech was courteous and understanding of one not so computer literate. I was very pleased.

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“They saved my dying computer!”

★★★★★

written by jtArsenault477 on 19/05/2018

I am so impressed with the person I dealt with with GuRuAid.Com, he was able to bring back a dying computer that know one else could or had hope for. His knowledge and patience is unparalleled, and it means the world to have someone just a phone call away when something of question arises. I increased my annual membership to 3 years just because of what he did, truly remarkable! I thank you GuRuAid and the person I dealt with!

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“Technical support”

★★★★★

written by on 21/03/2018

The tech support individual resolved the computer issue I was facing in one minute. This was the shortest time period I have ever experienced for the same problem. I would recommend Guru Aid to anyone looking for technical resolve and very polite THANK YOU. Satisfied Customer

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“Had lots of patience dealing with my...”

★★★★★

written by misakof5521p2572 on 15/03/2018

Had lots of patience dealing with my problems.Suggestions provided so, minor details could be handled by me. Recommend your services to others. Thank you

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“Had problem scanning a document.”

★★★★★

written by AsiaDelaney14 on 11/03/2018

Technitians are so polite and helpful that they go through with you in detail to resolve the problem. I have no words to express how good they are. I would recommend to everybody to reach out to GURUAID.

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“Satisfied Customer”

★★★★★

written by Boyd316 on 27/02/2018

I've had the occasion to use my GuruAid account several times within the last few months. Each time the technician was very polite plus extremely competent in resolving the problem within a short time. I would recommend this company to any non-techie like me. Saved the day for me. shirle

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“Clean up and virus removal”

★★★★★

written by Longridge on 31/01/2018

I was very pleased with the cleanup and speed up. Most of all I had a Trojan virus which they took care of. They certainly know what they are doing. It is a relief to know they are there. The only down side is that took about four hours to complete.

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“Skype Sound Issues”

★★★★★

written by elizabethlanier on 16/01/2018

I have recently been delighted with Guru Aids response to my Skype problem! The clean ups from them have been good since I started with them a year or so ago. Suddenly, a week ago, there was no sound from my side on Skype. I could hear the other side; they could not hear me. The technician at Guru Aid tried for a long time to fix the problem but was unable to resolve the issue. They told me that I needed one of their specialists and set a time for him to call. There was no call. This happened twice. I received an email asking about my experience. I complained about the two call backs I had not received and said I would like the problem fixed. The next morning I received a call from Guru Aid to set up a time for a technician with the necessary expertise to call and work with me. He called on time and, better yet, in a short time he resolved the problem. The speed and efficiency which Guru Aid showed in solving this issue was impressive. I'll be hard pressed to find another company as responsive, fast and efficient as this one has been!! They may be in Mumbai, but I'm sticking with them!

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“Tricky issue resolved”

★★★★★

written by 256Dominguez on 13/12/2017

Last week Microsoft made many installations on my PC. One result was that I could no longer scan documents. Luckily GuruAid offered clever and cheerful assistance. Issue solved and GuruAid has another happy customer!

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“Excellent service ”

★★★★★

written by on 19/11/2017

I really like the availability of help and the length the technicians go to solve problems . They are friendly and even share sometimes what is going on in their lives and ask about our lives as well. We can laugh even though we have a computer issue . So glad we have the gurus.

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“Saipratik Excellent technician. He solved our problem...”

★★★★★

written by KayleePutnam373 on 18/11/2017

Saipratik Excellent technician. He solved our problem well.

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