GuruAid Reviews - www.guruaid.uk.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Excellent service ”

Written on: 19/11/2017

I really like the availability of help and the length the technicians go to solve problems . They are friendly and even share sometimes what is going on in their lives and ask about our lives as well. We can laugh even though we have a computer issue . So glad we have the gurus… Read Full Review

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★★★★★

“Saipratik Excellent technician. He solved our problem...”

Written on: 18/11/2017 by KayleePutnam373 (1 review written)

Saipratik Excellent technician. He solved our problem well… Read Full Review

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★★★★★

“WHAT WOULD WE DO WITHOUT GURUAID?”

Written on: 12/11/2017 by sqHuffman354 (1 review written)

I cannot speak too highly of GuruAid and their technical assistants after 2 of them spent a long time today successfully sorting out the various problems with my laptop. I had to cancel an appointment I had midday, but it was definitely worth it because I am now able to use all aspects of my laptop. I would have no hesitation in recommending GuruAid to everyone. I am so very grateful for signing up with GuruAid and the annual fee I paid is money very well spent. Thank you GuruAid. … Read Full Review

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★★★★★

“for idiots like me”

Written on: 15/10/2017 by 1993Hoover (1 review written)

They were extremely helpful as I found it very hard to understand and they would go over each point very helpfully until I could understand and apply… Read Full Review

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★★★★★

“no more spinning wheel of death ”

Written on: 07/10/2017 by virginiag43 (1 review written)

I had a problem with the dreaded spinning wheel of death and they eliminated it, which is next to impossible to do on your own.now my computer is running great.very happy customer and would use them again. well worth the $99.the only thing negative is that it was rather a lengthy procedure.Patience is needed on both sides. Virginia Gillespie… Read Full Review

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★★★★★

“These polite helpful people are my personal IT Department.”

Written on: 05/07/2017 by Rylie37 (1 review written)

"We'll do it from here." Guys really do solve my computer problems. All I do is watch the magic happen on the computer. These fellows have saved me a lot of time and money. Thank you so much… Read Full Review

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★★★★★

“Great company”

Written on: 02/06/2017 by WilliamAndrews (1 review written)

Very quick and friendly technicians. they took control of my pc and sorted out my problem.very patient staff and helpful explaining everything that they were doing… Read Full Review

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★★★★★

“Worth every penny”

Written on: 26/05/2017 by Thornton275 (1 review written)

I'd been working on my computer for a couple of hours in the afternoon, and everything was working fine. I switched it off and an hour later switched it back on and it had crashed. Couldn't get on the internet, couldn't open my documents. Being a 'Silver Surfer' PANIC. I phoned Guruaid, and explained the problem, and with their expertise guided me through so that they could take control and try to sort out the problem. Its fascinating watch the cursor move about the screen as they sort out the… Read Full Review

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★★★★★

“Guruaid helped me download youtube videos for personal...”

Written on: 14/05/2017 by Karen1q1q2w2w (1 review written)

Mohit Sawant helped me by finding a free,legal way to download youtube videos for personal use, and because I am not computer savvy, he took the time to patiently show me step by step how to use it, and waited as I wrote down his instructions, along with being very knowledgeable about everything, he was also kind and personable. What a joy he was to deal with. I left Guruaid smiling… Read Full Review

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★★★★☆

“I'm always happy with your service”

Written on: 05/04/2017 by 27Coleman (1 review written)

I'm always happy with your service.Sometimes I am left on hold for too long when the technician is working with other people. But I keep renewing my subscription… Read Full Review

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★★★★★

“Excellent Service”

Written on: 04/03/2017 by RodWhitaker (1 review written)

I am a silver surfer, and no nothing about computers. If it goes when I switch it on the OK. The other Sunday when I tried to log onto the internet, I got a message that it had crashed. I turned to Guruaid, and when I explained what had happened the technician calmed me down by saying they could fix it that afternoon, without having to take my computer away. Talking me through the procedure, we eventually got onto the internet, and then I sat back as they took control and sorted the problem… Read Full Review

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★★★★★

“Excellent service for My HP”

Written on: 16/02/2017 by wxChilders13 (1 review written)

GuruAid have been my service provider for 18 m0nths. I switched from another service following a series of crashes which the other firm could not fix. GuruAid fixed the problem so I stayed with them. They have helped through setups with a new computer, new software installations and regular maintenance. They are always available on my schedule, technically competent and a pleasure to work with… Read Full Review

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★★★★★

“guruaid is my computers best friend!”

Written on: 10/01/2017 by quifly (1 review written)

I have used guruaid many times, all with total satisfaction. I have used two other tech support companies befor i found guruaid, and was never involved with the process like one is with guruaid. this is important as it allows one to be part of the process and ask questions at any time...sweet! there is a bit of a stumble with the first phone contact in regards with regional dialect, USA vs INDIA, but is is not a big deal, clearly outweighed by the wonderfull service one gets thereafter. going… Read Full Review

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★★★★★

“Guruaid Techs are Computer Whizards”

Written on: 04/01/2017 by Razor27 (1 review written)

I had trouble with a virus entering my PC. The Guruaid techs quickly found the virus and eliminated it from my system. They were patient, efficient workers in resolving my problem. They also cleaned my computer of junk files, cookies, and temporary files to improve it's overall performance and speed… Read Full Review

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★★★★★

“The service received from GuruAid is second to None.”

Written on: 27/11/2016 by Samantha386 (1 review written)

I had numerous errors and problems and your staff diagnosed them very quickly and repaired plus found other problems that now has my computer running better than ever. My grateful thanks for all you have done… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 26/11/2016 by Mandy9058 (1 review written)

Absolutely brilliant person who dealt with with me great pleasure sorted me out with no bother i would recommend these to every one whi has triuble with their computer so patient Thank you so much… Read Full Review

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★★★★★

“Superb Unbeatable Service”

Written on: 26/11/2016 by pjmaher48 (1 review written)

Marvellous , Nothing Unsolvable. Perfect Professional Response at all times… Read Full Review

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★★★★☆

“Customer Service Review”

Written on: 12/11/2016 by Jermaine459 (1 review written)

The customer service received on 11/11/16 after just becoming a new customer was excellent. All that assisted were courteous, knowledgable, professional and proficient. I would recommend Guruaid to all my friends. They have a great contract inclusive of all my needs and not one that keeps adding on new costs. I appreciate and would highly recommend their services… Read Full Review

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★★★★☆

“Customer Service Review”

Written on: 12/11/2016 by Jermaine459 (1 review written)

The customer service received on 11/11/16 after just becoming a new customer was excellent. All that assisted were courteous, knowledgable, professional and proficient. I would recommend Guruaid to all my friends. They have a great contract inclusive of all my needs and not one that keeps adding on new costs. I appreciate and would highly recommend their services… Read Full Review

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★★★★★

“had great patience”

Written on: 05/11/2016 by Rosa287 (1 review written)

not being familiar computer terms they were very patient and strived to correct my concerns. the problem was solved but not after an hours time. i am so impressed with the party not getting upset with my poor diagnosis and finally solving my problem. they even called back the next day to see if everything is okay. fantastic service. thank you for your help… Read Full Review

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