Extremely not good

Eclipse Computers  www.eclipse-computers.com
★★☆☆☆
2.4
41.0% of users recommend this
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Toddp81's review of Eclipse Computers www.eclipse-computers.com

“Extremely not good”

★☆☆☆☆

written by Toddp81 on 23/02/2016

Ordered motherboard. Good - worked. Ordered another. Did did not get the board I ordered. Also had problems. Got RMA and returned with a request for the board that I ordered originally. Back came the board with a note that said no problem could be found. Completely ignored the fact that it wasn't the board that I had ordered. Still not working. Did extensive tests and wrote a detailed report. Got another RMA and returned it again.
Some weeks passed and then was told they still could not find a fault. Also asking for cost of postage to send it back to me.
Subsequent correspondence was ignored.
Finally after 8 months I was informed that if postage was not paid "goods would be disposed of".
No further business has been done with this company since.
Customer Service is illusory!

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