Dishonest about postage costs.

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Comwales - www.comwales.co.uk
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klimos2121's review of Comwales - www.comwales.co.uk

“Dishonest about postage costs. ”

★☆☆☆☆

written by klimos2121 on 05/09/2013

Company deliberately manipulates search results to make it appear as if they offer free delivery on all items. Then during checkout they added another £7 on the cost.

I'm sure they've caught a lot of people out already using dirty tactics like this. What a dishonest little firm.

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Comwales's Response to klimos2121's Review

Written on: 18/09/2013

Unfortunately at present only certain areas have local free delivery available which is currently around 1.5 million customers, if you live outside these areas then our system will apply the best shipping rates available to you. We hope to extend these areas over the coming months and years.

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Klimos2121's reply to Comwales's Comment

Written on: 22/09/2013

You're not upfront about postal costs. Nowhere are they mentioned on your site.

To see them you must register with the site, provide address, telephone number, email, name etc.. Then after divulging this personal information, right at the last minute before submitting payment details, postage costs get sneaked into the total. I believe this is done to trick people who don't double check the figures.

Sort your site out and stop manipulating search results.

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Comwales's reply to Klimos2121's Comment

Written on: 09/11/2013

The postage cost are clearly displayed in the basket if you put your postcode in.

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H548Gur's Response to klimos2121's Review

Written on: 21/09/2013

If you live in Somerset and reading this review then stop now and save yourself the time finding out.... YOU WILL BE CHARGED £7.00 FOR DELIVERY.

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Comwales's reply to H548Gur's Comment

Written on: 09/11/2013

I think you will find that postage to Somerset starts at £4.50 its got to be a really big item to pay more than that.

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