I ordered the goods, which was in stock according to their website. 10 days later nothing. I sent them an email, to which they responded asking me to check the local royal mail sorting office, Which I did, to now avail, because did not and would not supply me with a tracking code. I continued to contact them for the next 2 weeks by email and telephone. They have not responded to either. Never again. I will spread the word not to use this site. I really wish that I had read these reviews on this site before I parted with my money.

I ordered from blueunplugged on 19th nov 2012 , this was a pre order for christmas gifts for my grandchildren. after trying 100's of times to contact them via telephone and email I still have never recieved a reply (as of june 2013). As my order was a pre order awaiting for stocks to come in I was not unduly worried at first but them when started reading peoples reviews i tried to contact them but their site went under construction? but they had a link for an account on ebay so treid to contact them there but again no reply, so decided to contact paypal for a refund but unfortunately i was then out of my 30/40 claim period so they could not do anything for me, i contact customer support at paypal again and they just said the same. since then i have continuously rang and emailed blue unplugged and still no replies to this date (27th june 2013) I have lost out on £51.79 and grandchildrens gifts ...also to note even though my order was originally a pre order...blue unplugged had them as in stock a couple of weeks after i paid for them so waited longer as expected them to arrive in post) please avoid this company at all costs, i wish i had looked up reviews for the company before buying as would not have purchased the items but as it was coming up to christmas I just wanted to make sure i had got the gifts...a very silly mistake. if anyone out there knows what i can do i would be really grateful thankyou

I ordered ( in Nov.) present for my little douther and im still waiting for delivery. i called so many times but they never answer. i wrote about ten emails and they never reply. What is wrong whit those people??? They cheated many customers. they shoud pay for this. Give me my money back !!!!!!!!!!!!!!!!!! We ( customers) shoud go to the court.

Should have checked out the reviews before I ordered. Item "should" be in stock 2-7 days. Money taken straight away. Confirmation of order email received but nothing since, and that was nearly 3 weeks ago. Telephone is not answered.

Totally, pqthetic and rude behaviour and service, ordered a battery for a phone when phoned after a week they said it has been sent to the wrong address and 15 days later, they dont even answer the phone, 17th day, got through to them at last, when asked about my goods the answer was rude and abrupt. I said to them that I have read the reviews online, they put down the phone on me instead of apologising for poor service, customer service is a joke and they feel they are doing a favour to us, very rude guy and disgusting service and behaviour, should b dismissed from business category. They refunded me and said dont want to deal with customers who read reviews and judge a business, doesnt even deserve one star...

Blueunplugged takes your mony and don't send the item that you have paid. They don't answer to any e-mails of phone calls. Thay must be making a lot of money, fraudolently keeping the money of the clients. They ought to go to jail for fraud.

I ordered an item from Blueunplugged approximately 8 weeks ago. I ordered the correct item as I always check and double check before ordering anything. The item arrived in good time but I had been sent the wrong item. I telephoned them to advise of this and to ask about returning the item and the guy on the phone had the nerve to argue with me and tell me it was my fault for ordering the wrong item!. After a minute of me trying to get my point across he admitted the item I ordered had the wrong code against it and when orders get to the warehouse they are shipped by product code. I returned the item to them and even had to pay postage and provide postage proof as I was promised the postage would also be refunded!. 6 weeks on and I am still waiting even though my account on Blueunplugged shows Refunded. I call them today and the guy I spoke to said he could only see Refunded and he would need to speak to his manager to see the state of the refund!. Rubbish company and awful service. Avoid at all costs, pay the extra from a more reputable company