written by on 30/08/2013
Great service, I would reccomende to everyone.
written by markhqd on 12/08/2013
I don't normally write reviews but as the service I received from AIT was so good I felt I just had to make an exception. Having located the part I thought I needed on their web site I called them to confirm stock level and also compatibility with my PDU. I was promptly put through to a very friendly and knowledgeable guy who physically checked the warehouse for the item I required and also checked the PDU manufacturers web site to confirm the part would work with my PDU. I asked him about other options and, even though they were more expensive, he didn't think they would be necessary. I proceeded to order the part online and within minutes received an email confirming my order had been accepted and I'd receive another email later with a delivery date. True to their word, later that day I received another email informing me my order would be shipped that day! The next day my order arrived and the part worked perfectly with my PDU. I cannot recommend the company and it's staff highly enough.
written by jaydabaron on 11/07/2013
I cannot fault the customer service at all . I was on the lookout for a data cabinet and came across these. The payment method was very straight forward " which i like!" And the item was delivered within days . When i opened the box i was more than happy with quality of build. They isnt much more i can say and will keep these in favourites for future buys!!!! A very good service!
written by on 30/05/2013
Great selection and fantastic customer service. It's rare to get quality, price and service all together - its something we're all striving for! They've got this right! Couldn't recommend high enough for help and service. Thanks Katie!
written by George-Watson on 28/05/2013
Ever since my company has enlisted the help of AIT, everything has been running like clockwork. Function really has improved, I’m really impressed with their efforts.
written by on 01/05/2013
Good value products delivered very promptly. Easy to use website
written by on 19/04/2013
Everything that you require. Fast delivery and great product.
written by alasdairlumsden on 30/07/2012
I have used AIT a number of times in the past and they have always done an excellent job. Recently we ordered some PDUs from them and TNT managed to completely crush one of the units. I emailed AIT, and within minutes they had responded saying they had sent out a replacement unit. That's what I call great customer service :-) I would definitely use them again.
written by on 31/05/2012
Thanks, my purchase(from www.aitdirect.co.uk) arrived ok. AIT's customer service team kept me informed every step of the way. I'll definitely use you again.
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