Don't shop at Zara.ca (canada) the worst service

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Zara Online - www.zara.com
★★☆☆☆
1.5
From 244 reviews
14.0% of users recommend this

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Gina_G's review of Zara Online - www.zara.com

“Don't shop at Zara.ca (canada) the worst service”

★☆☆☆☆

written by Gina_G on 18/07/2014

If you value your money! I advise, you do not shop at Zara.ca. They are fast to take your money but hesitant to help you or refund your money when something goes wrong. Recently Zara had a big sale so I thought! Oh great, perfect time to order some things. After placing an order for near $300... The order ended up "missing/lost/stolen/unabletotrace". Zara did nothing to help me with my missing order and advised that I pay proper attention to tracking information in the future. After years of spending my money at Zara, that was the advise I was given after a lost order. Thank you Zara. Do NOT shop at Zara! Very Poor customer service.

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Kadara's Response to Gina_G's Review

Written on: 21/07/2014

Seriously? That's terrible customer service on their behalf. Take it up publicly. Perhaps write on their Facebook page? They might be more inclined to cooperate if 22 million+ followers see your complaint.

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