If you have an out of country credit card, don't order!

1.5 / 5
15% of users recommend this
  • Customer Service

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Nixxie71's review of Yours Clothing - www.yoursclothing.co.uk


“If you have an out of country credit card, don't order!”

Written on: 26/03/2014 by Nixxie71 (1 review written)

I am in the UK to study. I ordered clothes and waited. The order was cancelled but I didn't know this. I looked on line a few weeks later and found out it had been cancelled. No call. No mail. I never realized they still took the money from my credit card (I don't use my card very often). When I contacted them to return the money I was told there was a "security issue" because the delivery address is a company and not a person. I answered their questions but I did not pass their security to get the money returned to me. WHAT? I am still fighting with them to return £77 to my card.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

Hazybaby44's Response to Nixxie71's Review

Written on: 30/12/2015

They are a disgrace very dishonest that is why they have a turn over of 45 million.

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