AVOID AVOID AVOID

Click here if this is your business
★☆☆☆☆
1.5 / 5
8% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

karob's review of Urdress - www.urdress.co.uk

★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 18/05/2013 by karob (1 review written)

I ordered a dress for my daughters prom on 8th of March. With delivery it came to £79 and when my credit card bill came i noticed they had taken £83.30. I had a bad feeling something wasnt right
We waited the 37 days they advised it would take and yep you guessed it...no dress! i emailedband was told it was being made and would be here shortly. A week passed i emailed again asking when it would be here. I was told they would get on to production. I emailed several more times and found they took days to respond so i kindly asked them to cancel the order. As if by magic an email appeared saying the dress had been made now amd going through quality control so i hung on another week.....no dress! I told them i was sick of being messed about and that i was definately cancelling and wanted a refund. i was then told the dress was being made (yep thats what i thought too). Anyway after weeks of demanding a refund and being fobbed off i got in touch with my crredit card company who have refunded the amount and 2 days later i got another email saying the dress was shipped! So peeps please dont use this company its shocking. Youre lucky if you even get a dress from them but from other reviews ive read its probably good i didnt get it in the end.

  • Dress

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0