written by on 10/03/2018
My delivery never arrived. This company only refunded around half my money, claiming I should still have to pay for postage even though I never received my order (which they acknowledge). Absolutely disgraceful conduct and terrible customer service. Do not trust this company.
written by MichealHMorris on 19/10/2016
I'll simplify it. After placing a large order, nothing was delivered. I then spent several days emailing universal textiles to establish what the issue was - no reply. In the end I cancelled my order and I'm still awaiting my refund - some ten days later. Charge-back via card provider now in operation. You have more chance of contacting BHS !
written by KaidenRodriguez on 17/02/2016
I received a bag that had a dirty brown crust on it. It had no tags on it either. I emailed them and several weeks later they still did not reply. I've seen mixed reviews for them so buy at your discretion.
written by AlysonCopeland on 19/03/2015
I ordered 7 shirts from Universal Textiles for an event that has come and gone and still I have yet to receive the shirts I ordered. I have contacted the company on several occasions only to receive back an automated email. Is this even a real company? I want my money back!
written by DanteRhodes on 27/06/2014
great thermals and very fast efficient delivery . Will be ordering again shortly..
written by on 19/11/2013
Staff are polite and very understandable and the shop is very colourful and is very inviting i would recomend universal clothing to anyone who is into smart or casual clothing.
written by on 10/08/2013
Super quick delivery, good quality. Super quick delivery, good quality
written by Dav1dMC on 26/09/2012
I purchased 2 thermal tops and 2 thermal pants - delivery fine and quality fine however, one of the tops is short sleeved and I ordered long. Phoned a couple of times on the 844 number with recording that the department was extremely busy - I will probably cost me more in phone calls than the top is worth if I pursue and try to get through. There is no email contact and no freephone number. I will not use them again ( my wife was going to order some for herself, but has obviously been put off)
written by mfarrelly on 31/07/2011
Ordered swimming shorts. Very fast delivery. Good quality item and excellent value for money. Very pleased
written by Ropeegoyg on 11/05/2011
I buy long pants for my mens, and many a lot of things from universal textiles-very good company, but delivery is very very high-£22 to Lithuania-too more
written by petergreen2355 on 28/04/2010
Delivery was on time and it was exactly what I had ordered. Good quality men's underwear and will be looking into the other items on the website. Gorgeous little baby dress, looks better than the image on the website. Excellent value for money. Will be back soon to purchase more and I will definitely recommend to friends and family.
Pete
written by on 12/01/2010
I ordered some cold weather gear on the 28th Decemeber, was informed via the web that my order was dispatched on 29th Decemeber.
Can not trace the order vis the Royal Mail tracking system, as when I put the number in nothing happens.
Have left a message at Universal textiles on the ansaphone and had no reply.
They inform me that my goods are in transit and are delayed because of the bad weather.
I could have WALKED from Leicester to BERKSHIRE in all that time!
Not impressed.
Linsey JONES
written by roberttrindall on 26/08/2005
I am a Sea Kayaker and have been looking for Thermal Gear for ages. After reading the reviews for Universal Textiles on the Review Centre site, I thought I should have a look.
I ordered yesterday and received them today! And they're just what I was looking for. If I had not come across the review I probably would have paid three times as much.
So thank you review centre!
I highly recommend Universal Textiles to my fellow Sea Kayakers, or anyone looking for thermals for outdoor activities.
I looked on some discount voucher sites and found a few codes for them that work! I am not sure for how long, but the code sites are UniTex, NetShop, and DropDrag. Give it a try, nothing to lose.
written by blair123 on 27/04/2005
I just bought some thermal underwear and flight socks for me and my girlfriend at www.universal-textiles.com for our skiing holiday. I must say that the stuff is really good quality, and for the price they charge don't know how they can afford it. Also gave me free express delivery! I came across the site from another review on Review Centre for flight socks and I would recommend anyone to buy from them.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers