Payment taken out twice still no credit

4.9 / 5
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Santoy's review of TruffleShuffle -


“Payment taken out twice still no credit”

Written on: 05/08/2014 by Santoy (1 review written)

I had purchased a tshirt only to find it had been debited twice due to a double click error. I had been promised a credit within a few days but still nothing. Now 2weeks since purchase and still chssing.

  • good tshirt but charged twice

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Truffleshuffle_Customer_Service's Response to Santoy's Review

Written on: 07/08/2014

Hi, Thanks for your review. Sincere apologies for the trouble with the order. We would normally refund straight away, if there are no issues with your bank - please drop us an email and we can look into this for you. Sorry for any disappointment, we will resolve this straight away for you. Many Thanks xoxo

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