Topshop Cancelled my order

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Guest's review of TopShop www.topshop.co.uk

★★☆☆☆

“Topshop Cancelled my order”

Written on: 20/10/2011

I finally ordered a pair of boots I had been eyeing for some time. They are available in every size online in both black&brown.
I placed my order over the phone without a hitch.... Almost a week later I get an email from Topshop stating that this item is no longer in stock and that my order is being cancelled. So then why wasnt i informed of this when placing my order? They had no problem charging my credit card the $280. I'm still waiting to be refunded and it's been 1 1/2 weeks. According to their refund policy, it takes 3 business days. I won't hold my breath.

  • Ankle boots-$280

    Goods purchased & cost

  • Still waiting

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