Extremely poor customer service, still waiting for refund

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redhotjag's review of The Transatlantic Trading Company www.transatlantic.co.uk

★☆☆☆☆

“Extremely poor customer service, still waiting for refund”

Written on: 09/07/2013 by redhotjag (1 review written)

What can I say, initial order placed and received in good time. Unfortunately, the items were too large so I returned the goods paying the fee for re-shipping items of the correct size. A month has passed and I still have not received the items, unable to contact the seller and they are not replaying to emails. If you can find a telephone number on their website, good luck. I found the exact same items on Amazon from another seller, so I now use them rather than this company.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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