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“The Kooples - difficult to return online items to a shop”

Written on: 25/06/2013 by LolaPurple (1 review written)

I ordered a jacket from The Kooples website and had it delivered to a London store for convenience. When I visited the store and tried the ordered item on, I didn't like the fit and wanted to return it there and then. However I was told that the particular London store I'd received my item at didn't take sale returns from online. I was told that I needed to go to another branch. I was shocked that I had to somewhere else - apparently only a couple of their several stores in London take returns… Read Full Review

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