Great quality & service

Click here if this is your business
★★★★★
4.9 / 5
98% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Carladasilva's review of The Gothic Shop - www.the-gothic-shop.co.uk

★★★★★

“Great quality and service”

Written on: 12/06/2016 by Carladasilva (1 review written)

Even though some of my items didn't arrive (by fault of Royal Mail) the person I dealt with was straight on the problem to get it sorted out. I am absolutely in love with my new bag and really looking forward to receiving my wallet and gift from them (which I wasn't aware of because it was removed from my sealed parcel along with my wallet). This is the difference between a good company and a GREAT company! It's how they deal with issues even if it's beyond their control.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0