BEWARE!!!

TB Dress - www.tbdress.com
★★★★☆
4.4
85.0% of users recommend this
  • Customer Service

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sonjamar10's review of TB Dress - www.tbdress.com

“BEWARE!!!”

★☆☆☆☆

written by sonjamar10 on 11/06/2013

PRAY NOTHING GOES WRONG!!!! If it does they could care less! Customer satisfaction is not their top priority. I ordered a dress from this site. My shipping date came and went without notice. Suddenly the dress arrives with loose beading and I am ticked off! I request a refund for the dress and they say "sorry, can you fix it yourself." Who does that?!!!! I have been requesting a refund for two weeks now, and now they appear to be ignoring me because I am asking to speak with someone higher. They have tarnished my wedding experience with their lack of customer concern and unprofessionalism.

  • $170

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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