written by sonjamar10 on 11/06/2013
PRAY NOTHING GOES WRONG!!!! If it does they could care less! Customer satisfaction is not their top priority. I ordered a dress from this site. My shipping date came and went without notice. Suddenly the dress arrives with loose beading and I am ticked off! I request a refund for the dress and they say "sorry, can you fix it yourself." Who does that?!!!! I have been requesting a refund for two weeks now, and now they appear to be ignoring me because I am asking to speak with someone higher. They have tarnished my wedding experience with their lack of customer concern and unprofessionalism.
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