Customer service worked with me to make it right!

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brunox's review of T Shirt Subway - www.tshirtsubway.com

★★★★☆

“Customer service worked with me to make it right!”

Written on: 15/05/2013 by brunox (1 review written)

I recently ordered a t-shirt for my wife. She wears a medium. However when I got the shirt, even though it said medium, the cut or fit just did not fit right. Per their return policy I could not return/exchange item. However, after explaining my problem, customer service refunded me the cost of a new shirt (larger size)and all I had to pay was postage. My wife is happy, I'm satisfied and I had no problem with timely delivery. Thank you.

  • t=shirt

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