Disgusting

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Suits Me - www.suitsmeonline.com
★☆☆☆☆
1.2
6.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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rockwiler's review of Suits Me - www.suitsmeonline.com

“Disgusting”

★☆☆☆☆

written by rockwiler on 15/09/2015

I ordered suites in july got my order quickly however they were different to the pictures online and poor quality so i contacted them and they replaced them however still the same but i kept few and the items i didnt want sent them back around end of july and called to check if everything received, was told yes and my refund will be processed. Been waiting so i emailed mid august as the number they have charges a huge amount on mobiles which i wasnt aware until i got my bill, anyways i got a reply saying my refund will be in my account next week, thats in mid august. Still no refund i been emailing now no more replies so i started calling from last week thats second week in september all i get is i will get a call back. Again nothing so i called back again today and literally went mad they have no intention of refunding my money thats £339 a lady called mavish spoke to me and said she will only refund for me as a favour because i have been calling and waiting so long but £100 a week because its a huge amount otherwise i can use the balance to order something else from them. I had no more patience left i went absolutely mad they got the goods and my money and being cheeky saying doing a favour on me i gave it to her straight so finaly she said she will refund the full amount in 15 days if not she will contact me i dont need to call anymore. I dont trust this company anymore i so regret for wasting my hard earned money and feel sad n sick by how people can do this i just read the reviews and wishd i had knew before. Btw the guy who been dealing with my orders his name is zubair the lier. This is day light robbery. Well i will wait the 15 days and if still the same problem then i am taking this further to watchdog and get these lot under investigation because i just read and found im not the only customer they been doing this with every customer. Please and i repeat please do not support this company by giving them your money by ordering from them we are helping them with conning people.

One star is still being very generous they dont even deserve a star!!!

  • Over £300

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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