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1.3 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of So Jeans - www.sojeans.co.uk



Written on: 09/12/2013

Poor quality imitation goods i.e. counterfeit. Not worth the money even at discounted prices, the jeans bear little resemblance to the originals.

Inferior fabric and workmanship with laughable attempts to replicate badges and logos.

This company is ripping people off. Customer service non-existent, they fob you off with lies about not being able to access computer records, staff suddenly not available to speak with you despite prior assurance that they would handle your complaint if you rang back at a given time and to cap it all a telephone system that will not allow outgoing calls. Customer service hours 8.30am - 17pm ?!? what's that all about? I was told by one person to ring back at 6.30pm then another let it slip that they went home at 5pm - that says it all! Emails go unanswered.

Do not give this company your business unless you like being cheated and lied to.

  • Goods purchased & cost

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