Avoid avoid avoid

4.3 / 5
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Smart Buy Glasses - www.smartbuyglasses.co.uk


“Avoid avoid avoid”

Written on: 26/08/2013

Waited the full 3 weeks to receive the WRONG glasses . I then had to e prove their error buy sending photos . Then they agreed to take them back . Refund is only processed after they receive the item back and are inspected . Avoid this company . They had my money for nearly 4 weeks . Their customer service team is in China . I don't think this is a Uk based company despite the. . Co. uk domain name . I asked for their uk registered address , they wouldn't give it to me .

Oh , and my glasses were sent from Hong Kong... .......well the wrong ones were !

And , they will only refund return postage via PayPal.

Good luck !!

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