Returning sucks!

1.9 / 5
23% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

chard024's review of Simply Dresses -


“Returning sucks!”

Written on: 16/07/2014 by chard024 (1 review written)

Well, well, well! I was really excited to order my dress from this website, initially. I need a dress for the wedding I am attending in a WEEK! I ordered this really cute pink dress with a gold belt. The dress was delivered in a shorter period of time than what I was expecting. However, the dress was not cute at all in person! I noticed that in order to return ANYTHING you have to follow this step by step (over-the-top) process. Within 5 days of ordering it! I did everything I was supposed to and got my own shipping label. I returned my dress 2 days after I ordered it and did not get my full amount because of a "STOCKING FEE". The lady told me they are basically charging me $5 to put the trash back on a hanger!! SO DUMB!! Will not buy anything from them. Just trying to rip you off somehow!

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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