Terrible customer service

★★★☆☆
2.6
From 10 reviews
40.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

SB1963's review of Second City Jerseys - www.secondcityjerseys.co.uk

“Terrible customer service”

★★☆☆☆

written by SB1963 on 20/01/2012

The goods when finally received were fine but the customer service was terrible. When I chased delivery I was initially told they would arrive within 10 days. They didnt so I sent a follow up e mail that was ignored and then another e mail saying I didnt want to to have to deal through my credit card company and would appreciate a response. What followed was a rude aggressive and unprofessional reply that said I had accused them of stealing my money and that mentioning my credit card company was a threat!!! Can only assume this is a one man band cus frankly if this was and employee and not a business owner they would be sacked. Yes it was that bad. AVOID

  • NFL Jersey £42.00

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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