Terrible Customer Service- You cannot get any refunds from t

Saree Palace www.sareespalace.com
★★★☆☆
2.5
From 25 reviews
44.0% of users recommend this

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anandprak's review of Saree Palace www.sareespalace.com

“Terrible Customer Service- You cannot get any refunds...”

★☆☆☆☆

written by anandprak on 20/12/2015

We had used them twice for purchase of Sarees from Australia. The first one order was okay so we placed the second order and then noticed that sizes were incorrect and items were missing in order. We tried to contact the customer service which takes 10 attempts before someone will take the call and will ask you to call them tomorrow.

There is one person who is Customer Service, Manager, Seller and Owner and will lie blatantly. Finally he agreed to ship the missing item and give the money for alteration of clothes after weeks of follow up. But money never came through and we escalated this to Pay Pal as it had buyers protection. Unfortunately Pay Pal does not covers anything which has custom in it (even if the items are missing).

Please be careful with this online shop and better to buy from a reputed online store like ebay.or Amazon.

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Pravina_B's Response to anandprak's Review

Written on: 10/08/2017

Agree. I had the same

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