Worst trader ever

4.4 / 5
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Matt0169's review of S Buckinghams - www.sbuckinghams.com


“Worst trader ever”

Written on: 08/10/2013 by Matt0169 (1 review written)

Ordered a briefcase on the 25th August, arrived damaged on the 11th September, they said I should be the one to pay for return postage. So already a £90 bag is costing £115. It is now the 8th of October and I still haven't received a replacement. I email their support service and get no response, I call them directly, they pick up the phone, I hear a breath then they put it on mute and wait you out until you hang up! Terrible. Worst online transaction I have ever made!!!

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Rigandrob's Response to Matt0169's Review

Written on: 16/01/2014

I know the feeling !!!!!!!!!!

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