written by samstanham on 09/12/2017
I returned a dress that I had bought on a whim for a christmas party, I was in a rush and didnt have time to try it on. It just caught my eye at the feont of the shop as I was rushing back to the car park. I didnt like the way it looked on me at home, so I returned to the shop a couple of days later with the dress still fully tagged, and in the original bag with the original receipt. To be told that I cant have a refund, only a gift card! The person who sold me the dress didnt tell me that when I bought it, else I wouldnt have got it! So now im £50 down and without an outfit for my christmas party!! That will definately be the first and last time I ever buy anything from Roman!! Will sell the gift card as I dont wat to have anything from a shop that doesnt give refunds! Never heard anything like it!!!
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