1.7 / 5
21% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of River Island www.riverisland.com



Written on: 25/07/2013

I had just returned from Scotland to America and still had about 60 pounds left on my international credit card. Eager to spend it, I quickly went to the River Island website ( a store I had been to abroad) and I ordered a couple of shirts to be shipped to America. I received a order confirmation and an e-mail saying it was on its way weeks after the purchase and its been a full YEAR and they have given me no shirt and no refund, they've also never responded to any of my e-mails regarding the mishap and they wont even let me track the damn order online. I figured it would be reliable because it was a real store but apparently not. Stay away!!!!

  • 54 pounds

    Goods purchased & cost

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