Terrible Service, No Product Received

Click here if this is your business
3.0 / 5
54% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Rerock 4 Ever Punk and Rock Clothing - www.rerock4ever.com


“Terrible Service, No Product Received”

Written on: 12/04/2013

I ordered a shirt on 3/28, in order to receive it for a 4/19 birthday. Plenty of time for the usual order/shipping process! They never sent me a confirmation message and the order stayed in New/Processing status the entire time. I sent two inquiry messages to them through the website with no response. I left a voice mail today threatening them that I would report them to BBB and as many review sites as possible if I did not receive a shipping confirmation within 48 hours. I finally got a response from them today, of course after the threats of reporting them, that my product was damaged and they couldnt send it in time. Then I got a second email saying that the product was out of stock - and therefore CANCELLED!! They could have let me know weeks ago with enough time for me to order from another vendor to get the gift in time. I would never trust this vendor ever again and recommend that you simply order from somewhere else the first time around.

  • Band Sweatshirt/Hoodie

    Goods purchased & cost

  • Still waiting


  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0