Useless customer service

Click here if this is your business
★★☆☆☆
2.3 / 5
38% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Alic66's review of Republic - www.republic.co.uk

★☆☆☆☆

“Useless customer service”

Written on: 29/01/2013 by Alic66 (1 review written)

Ordered a jumper on 18th jan & never received it. Have emailed customer service numerous times & eventually got a reply saying it was delivered on 23rd jan by courier and left as authorised! I never authorised anything to be left. Eventually phoned customer services who suggested I check if it had been left with a neighbour which I had already advised them in an email that I had done this. Now saying they will have to speak to the courier firm & ask them to investigate. They will not refund my money so have paid for something I've never received! Will not be buying from them again

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0