Profile Fashion - www.profilefashion.com

Click here if this is your business
Profile Fashion - www.profilefashion.com
★★★★☆
4.1
84.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Spoilt for choice ”

★★★★★

written by ihWhitaker1953 on 29/12/2016

I live in Liverpool but I always visit Profile when I can. Gorgeous items in a beautifully presented boutique. Have been shopping at Profile for years and have always received a great service whenever I am in Brighton

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“very fast delivery and service”

★★★★★

written by McKinley97 on 23/08/2016

I needed a suit for my friend's wedding and was reccomended to visit the Profile webite. I had a couple of questions before hand as naturally it is quite difficult to purchase a suit online! The team were so helpful and went out of their way to support me in my decision. I ended up deciding on a Vivienne Westwood suit, and had it in my hands in less than 24 hours, which is the fastest service i have ever received from any online retailer. Not only was it a great option for the wedding but a great buy. Will definitely shop at Profile again.

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“Fast delivery”

★★★★☆

written by Giai379 on 27/12/2015

As an avid online shopper I have tried and tested the full range of online stores and Profile tops all stores when it comes to their delivery. Their styling advice is always top quality as well, and I'm always a truly satisfied customer when shopping with them

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“Luxury gorgeous items”

★★★★★

written by mpSuarez25 on 26/09/2015

The service is really helpful, and they always have really unique and amazing collections and offer better items than other designer stores. I prefer Profile to all other stores, they offer a great shopping experience

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“Classic brown Gucci loafers”

★★★★★

written by Gez45 on 08/09/2015

I spoke to the lads in the shop about the loafers , I had a few questions I needed answering before I went ahead with my purchase they were courteos and helpful so I placed an order online Saturday evening and they were with me in Derby by Tuesday morning, very happy with the purchase , just what I was after and wouldn't hesitate to go to this shop and it's staff again, thanks.

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“would recommend Profile”

★★★★☆

written by KassidyHaley451 on 17/12/2014

often shop here. great selection of menswear, also lovely ladies things as well. beautiful clothing. would recommend as I shop here every few weeks for jeans/shoes/belts.

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“Great service online”

★★★★★

written by SalvatoreSandoval on 26/11/2014

I recently ordered a few products for my husbands birthday, and was very happy with the results of shopping online Profile. The products were packaged beautifully, and quick delivery too. I do a lot of shopping online, and would recommend this website to anyone who does a lot of shopping online fashion websites.

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“Used and abused”

★☆☆☆☆

written by riPorter136 on 21/08/2014

Ordered sunglasses, everything showed up fast, take it out of the shipping package there is no box just glasses in a case, the case is chipped and scratched (gouged). Glasses are clearly used, scratched on lenses plus scuffed on frame. What a joke. Do not buy from the bottom feeder dept store.

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“Lovely clothes and website”

★★★★☆

written by patriciadej on 20/07/2014

I have just recently started to shop online and Profile is a great place to start. Amazing selection of big designer brands, an online treat!

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“good customer service, lovely products”

★★★★☆

written by marieflorjet80 on 15/06/2014

I love online shopping, and Profile is a great destination for people like me. the service is very good, fast, and helpful. If I had any question regarding my order it was answered literally within minutes. I have shopped there before and will definitely shop there again. they have some gorgeous women's shoes, mainly gucci and charlotte olympia.

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“BEWARE…WORST ONLINE EXPERIENCE!!”

★☆☆☆☆

written by 486Stafford on 11/05/2014

Profile Fashion online is not ready for primetime! They have only been in business for 4 years and they are very ‘amateurish’ on dealing with issues in customer service. Basing on my experience, they are bias and only into protecting themselves and NEVER their customers. More so, on ordering from the US as you will pay a lot of $$ for all sorts of FEES in addition to your already high priced tags which I’ve never minded so long as it is WORTH the experience - but it’s not. And I do mean you will get billed not a reasonable amount but a 26.9 % in Customs and Tax Fees on top of your original purchase amount ‘without your knowledge’ and they will tell you they have ‘no idea’. Not exactly your average Custom Fees charge neither the best deal nor service around. Furthermore, Profile Fashion overlooks the value of a great customer service and therefore, gaining a strong quality clientele for a long-term business relationship. The person in charge of online service will ARGUE with you first before admitting they are at fault while being ARROGANT about it. He is not necessarily helpful or the most professional I've ever dealt with. I really wish I had taken the time to read and listen to unsatisfied customers. It truly could have saved me the trouble. They are very helpful tips so please take notes. For those of you who want to experience a ‘real 5-star’ luxury shopping experience online particularly for the US shipping…shop straight at Net-a-Porter.com, Stylebop.com, Farfetch.com, MatchFashion.com, SSesense.com, Shopbop.com and TheCorner.com, etc…and you won’t be disappointed a bit!

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“great everything”

★★★★★

written by mrshenriettalandon on 07/04/2014

Just received my gorgeous pair of charlotte olympia heels from Profile Fashion! I ordered them just a couple of days ago and they arrived to my door this morning. Lovely service, great packaging, overall a really pleasant experience.

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“must-have designer pieces”

★★★★☆

written by ken1972 on 07/03/2014

great collections of all high-end luxury designer brands for men and women. i've been a customer for a while, the service is good and their website is also a treat. would recommend for people who love brands, as Profile offer the very best in the designer world.

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“Great set of stores”

★★★★☆

written by arinnasulkin on 25/02/2014

I've been a customer of Profile for many years as I live in Brighton. I used to live in London and would frequently visit the stores, but now I'm close. Lovely clothes, the biggest designers, overall a shopping treat.

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“Cool selection of designer clothing”

★★★★☆

written by on 06/12/2013

I've always been a Profile customers at their stores in Brighton. Their website is cool though, there is a lot of variety, and apparently the service is very good. I haven't bought from the website yet but I will be this Christmas season as they always have the best selection of designer dresses.

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“Online Favourite”

★★★★★

written by barbarajenkins68 on 03/11/2013

There are plenty of options when buying clothes online, but I always stick to Profile. I heard about it from a stylist friend who always has gorgeous clothes, and now It's become my monthly treat. I spent practically hours looking through the pages of handbags and shoes. I've also bought a few products for my husband as well, and just noticed they stock childrenswear as well!

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“An online treat”

★★★★★

written by on 23/09/2013

I can literally spend hours on this site, drooling over the gorgeous products they stock. They stock high-end elite designers such as Gucci, Dolce & Gabbana as well as upcoming brands like Issa and Carven. Definitely recommend for men, women & children

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“Glamourous, Helpful, Lovely, Established,Chic”

★★★★★

written by YasminSoderstrom on 10/08/2013

I love designers, and Profile have all the high-end designers. I work in PR and I rely a lot on Profile for special events, they've dressed me for premieres and red carpet events for a couple of years now! I would definitely recommend to everyone, and they have great men's stores as well!

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“Horrible experience”

★☆☆☆☆

written by RNOORY on 18/07/2013

I recently made 2 purchases from profilefashion.com. I called and spoke with a customer service rep and they ensured me that the 2 items I bought were excluded from any custom fees because there value was under a "certain amount" What that amount is they never said. 2 weeks after receiving my order I get a letter from US customs for fees. I then was in communication with profilefashion.com and all the person keep repeating is that the rep I spoke with gave me the incorrect information or did not completely give me the correct information. Well why is it I am still held responsible for this error on your company part? I want it to be known NOT TO ORDER FROM FASHIONPROFILE.COM THEY ARE A BUNCH OF LIARS AND THEY BLAME YOU FOR THEIR MISTAKE.

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Yazzy34's Response to RNOORY's Review

Written on: 10/08/2013

Really? I've been buying from them for 2 years now and never had such an experience. They are well known for their excellent customer service.

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Ross.adams1's Response to RNOORY's Review

Written on: 05/06/2014

Customs charges are something the buyer must work out. There's no way they'd have any knowledge of the US tax and customs department's policies and have zero control over your country's import costs. The representative probably made a badly-informed guess, but you have no right to claim this money back. In future the buyer must be aware of import costs as not many shops will have the faintest clue about import charges into your country.

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“everything is great”

★★★★★

written by on 18/06/2013

Thank u so much everything is great

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