Did not supply, did not tell me they had cancelled my order

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Camilac468's review of Outdoor Mania - www.outdoormania.co.uk

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“Did not supply, did not tell me they had cancelled my...”

Written on: 20/03/2014 by Camilac468 (1 review written)

I placed an order for a coat that was showing in stock. I did not receive any confirmation email. A week later I had not received delivery and sent an email to chase it up. No reply. A couple of days later I phoned. Yes they had the order and they had the email asking about delivery, but no they didnt have stock but had put an order with their supplier and I would get delivery the following week. Emails and calls and 4 weeks later, I call to find the supplier has been unable to supply and that my order had been cancelled. What about an email to tell me this, I asked?

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