Help I can't get through!

Click here if this is your business
★★★☆☆
2.8 / 5
44% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Outdoor Mania - www.outdoormania.co.uk

★☆☆☆☆

“Help I can't get through!”

Written on: 04/02/2013

I tried to call their telephone help line to check if my order is being dispatched or not - their automatic telephone service said I was 4th in the queue but after 20 minutes holding on I was still only 3rd in the queue so obviously they are not staffing their helpline adequately.

My order is not listed as dispatched so clearly I can't rely on it being delivered in time for our holiday.

This is appalling lack of service.

  • Ski gloves and boots

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0