OMG Fashion Reviews - www.omgfashion.com

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★★★☆☆
2.8 / 5
46% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Misleading description and argumentative CustomerService!”

Written on: 21/11/2017 by HalleWells490 (1 review written)

Bought a dress off here which stated that it was a midi dress. In my opinion a midi dress comes below the knee. The photo wasn’t the clearest advertised in the dress title was midi dress. When arrived I tried it on firstly the quality wasn’t great and the label that should have been at the back was cut off which was odd and it was very short above my knee too short in fact for me to wear. Emailed for a return for a refund. Customer service was awful and told me that they only except… Read Full Review

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★★☆☆☆

“Poor quality ”

Written on: 29/10/2017 by azRees269 (1 review written)

I ordered the first item sent it back as it looked cheap looking. After not hearing back from them for over a month. I called the person I dealt with who was very helpful and sent me a replacement item. I received it today and I must say the quality is very poor, the fabric is thin and cheap. I will not be wearing it so I've wasted my money. Nevermind this is a lesson to learn… Read Full Review

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★☆☆☆☆

“No refunds under any circumstances?!”

Written on: 06/08/2017

Terrible quality. My daughter ordered two items from OMG Fashion and I couldn't believe the awful quality of the garments. The trousers had at least 3 holes in them, not damage, just really poorly made and they looked like seconds. The second outfit wasn't damaged but was really cheap awful material, looked nothing like the photos. I immediately went to the returns page to see how we returned them only to find that they refuse to refund any item, they will only exchange or credit. A quick… Read Full Review

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★☆☆☆☆

“NOW I KNOW WHY CALLED OMG THEY ARE TERRIBLE!”

Written on: 06/08/2017 by PeytonJohnston312 (1 review written)

Absolutely terrible company! No customer service at all! I returned a coat in December 2016 still no refund after emailing twice, posting a letter, making a comment on Facebook page, writing a review on Trust pilot and now writing a review on here! How rude they dont even respond to emails, no phone number to call.They make their website look all pretty, nice photos.  DO NOT BUY FROM OMG FASHION!!!! Sharron Searle… Read Full Review

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★☆☆☆☆

“disgusting website and people operating are terrible.”

Written on: 08/07/2017 by Griffin450 (1 review written)

So I order my trousers, bodysuit & waterfall coat on the 30th of June which I had been told would be here in 2-4 days, I am still waiting for my delievery which was actually ordered for a special event coming up on the 11th and I'm still waiting for it. I have emailed them plenty of times to which they asked for my order number very rudely and aggressively as if I was lying and when given I got no response and then got an email from a random company telling me I would get a refund for only one… Read Full Review

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★☆☆☆☆

“Despicable!!!!”

Written on: 11/05/2017

Ordered a dress from here was supposed to come 2-4 working days I ordered it 8 days before I needed it for my birthday night out and still didn't come, I emailed only for the mans attitude to be appalling and very cheeky and refused to answer whatever i was enquiring about would never order or recommend and once it came the material was paper thin and rubbish total shambolick website and disgusting attitude!!… Read Full Review

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★☆☆☆☆

“Don't order from here!”

Written on: 03/05/2017 by 444McGarry (1 review written)

Absolutely shocking customer service. Item arrived 2 weeks late, of extremely poor quality and looked nothing like the photo advertised online! Returned the package which was mysteriously lost and I've not been given my refund! Complete sham and company shouldn't be in operation… Read Full Review

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★☆☆☆☆

“Don't order from here ”

Written on: 22/04/2017 by Ryleigh65 (1 review written)

Still not received the item I ordered over a month ago, emailed the numerous times and no reply. Think this company just take your money I will never order again from here and will be telling my friends to stay clear as well… Read Full Review

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★☆☆☆☆

“Dire customer service ”

Written on: 08/03/2017 by McLain372 (1 review written)

Returned items due to poor quality of material, clothes were ill fitting. Followed the instructions for the return on the website. When I asked a few weeks later when my refund would be processed they got back to me very quick asking for the tracking number, this was provided to them....another few weeks have gone by, still no refund or correspondence despite several emails being sent. Disgraceful service and downright rude. Plenty more sites out there with better quality clothing at better… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 15/02/2017 by Brendenu354 (1 review written)

How is this company allowed to operate? If you buy anything on sale then you WON'T get a refund !!!! which is funny because 80% of their things are on sale, they do this because all their stuff is poorly made, smells of chemicals and non of their items look like the things their 'Instagram promoters' get given so they know customers will be wanting a refund but can't because of their clever antics !!!! NO RESPONCE to my emails either, comments get deleted on Facebook. I'm sure all the 5/5 star… Read Full Review

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Jobags4's Comment

Written on: 15/02/2017

Exactly. They reporting everyone on trust pilot to saying no proof of purchase even said the same about me but i showed trust pilot proof. Terrible company and this have been going on for years yet nothing is done about them.

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★☆☆☆☆

“No refund after 6 weeks”

Written on: 13/01/2017 by MacKay412 (1 review written)

Sent 2 items back. As they were really bad quality and still have not recieved refund. Terrible company and cheap shabby clothes… Read Full Review

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★☆☆☆☆

“**** DO NOT BUY ****”

Written on: 09/01/2017 by Vikx (1 review written)

I placed an order with this company back on the 10th of December for a Christmas jumper, I never did receive my order, I have emailed them 3 times to ask for my money back and have had no reply from them, I feel really frustrated and will never buy from them again… Read Full Review

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★☆☆☆☆

“Don't buy from them!”

Written on: 06/01/2017 by scMorrison65 (1 review written)

Still haven't received items & given extra time for Christmas, New Years delay, waiting already for 25days at least.. No reply to emails & no refunds. Terrible customer service. Will definitely never order again or recommend to anybody !!!…… Read Full Review

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★★★★★

“Great value for money ”

Written on: 05/01/2017

Really happy with my waterfall coat. It was exactly as advertised and brilliant value. I have had lots of compliments when I wear it. It was delivered within a week of ordering it and I had emails throughout my purchase to update me when my delivery would be. I am definitely going to order again with OMG fashion. The coat is fantastic value for money and would recommend them to my friends and family… Read Full Review

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Jobags4's Comment

Written on: 04/02/2017

Somebody who works for these rip offs obviously

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★★★★★

“A great service”

Written on: 28/12/2016 by Leroye309 (1 review written)

ordered waterfall coat,arrived but too small,telephoned company,told to return through royal mail and get tracking number and e. mail it.Did this and received larger size within 48 hours and did not even charge postage.Brillant.Would recommend this company.Could not have had a better service… Read Full Review

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★☆☆☆☆

“Caitlyn waterfall coats”

Written on: 22/12/2016 by 19Page (1 review written)

Still haven't received items & given extra time for Christmas delay. No reply to emails & no refunds. Terrible customer service. Will definitely never order again or recommend! !!!… Read Full Review

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★☆☆☆☆

“Terrible returns policy”

Written on: 20/12/2016 by HarkerGraeme (2 reviews written)

Dont buy form these people. They refuse to refund on returns, and will issue a credit note only. Item was not as advertised, and was shockingly poor quality. Something needs to be done about online people like this… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 17/12/2016 by DesmondGordon (1 review written)

After ordering a waterfall coat 2 weeks ago I was nothing but impressed at the speed in which it arrived as well as the quality of Coat for price! I soon after orderd 2 more, again arriving promptly within 3 days however a wrong colour was sent. I emailed customer service, receiving a reply later that evening explaining how they would send me out the correct colour, nothing but apologetic and understanding. The following day I received an email concerning 'order progress' to which I assume is… Read Full Review

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★★★★★

“great quality and fast delivery”

Written on: 15/12/2016 by karlie2107 (1 review written)

Despite worrying as i didnt get the email to confirm dispatch my item arrived really quickly and i was over the moon with it!! I think my other half will love it!! Thank you so much! I wi definitely buy from you again… Read Full Review

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★★★★★

“Great item and great service!”

Written on: 11/12/2016 by MeganG1 (1 review written)

I bought the Caitlyn Waterfall Coat in Camel and I absolutely love it! Arrived only a couple days after I ordered and I've worn it everyday since! Definitely worth the money and will definitely be buying a lot more from omgfashion.com… Read Full Review

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