written by HalleWells490 on 21/11/2017
Bought a dress off here which stated that it was a midi dress. In my opinion a midi dress comes below the knee. The photo wasn’t the clearest advertised in the dress title was midi dress. When arrived I tried it on firstly the quality wasn’t great and the label that should have been at the back was cut off which was odd and it was very short above my knee too short in fact for me to wear. Emailed for a return for a refund. Customer service was awful and told me that they only except exchanges and that the photo showed it as a dress above the knee. I explained that it’s misleading as it says it’s a midi dress and that the photo is not very clear. They argued back. I am now stuck with a £25 dress that I cannot wear. I do not want to exchange as don’t want another. Wish I had read reviews before purchasing!!!
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