poor customer service

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Jamison184's review of Next www.next.co.uk


“poor customer service”

Written on: 24/05/2014 by Jamison184 (1 review written)

Was waiting with my daughter to purchase some items. I went along to a cashier who was stood doing nothing and was told I can't serve you at the moment so went back along to the start of the queue then was shouted at by an older member of staff that I had jumped the queue. This was not the case. She continued saying this. She would not listen to my side. Not at all impressed.
Member of staff was rude and her facts were wrong I had been queuing. No apology received.

  • 50.00

    Goods purchased & cost

  • Customer Service

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