Terrible customer service

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Click here if this is your business

redval4's review of Next www.next.co.uk

“Terrible customer service”

★☆☆☆☆

written by redval4 on 17/03/2014

I have an account with Next for about 18 months. I had a credit limit of £500 it was increased to £600 and then taken away completely in one day. No contact and now I am expected to pay it off. I can understand sensible lending but I paid my account every month on time so cannot understand why it was suddenly closed with no contact at all. Well I shall be paying it off and will never shop in Next again.

  • Mainly household,items

    Goods purchased & cost

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  • Customer Service

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