FANTASTIC SERVICE

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk

★★★★★

“FANTASTIC SERVICE”

Written on: 26/10/2013

After reading the reviews below I was more than anxious to order 2 sofas from Next.
I visited the Home store at the Gateshead Metrocentre and received fantastic service from the store assistant. I ordered my sofas and I was given a choice of delivery dates.
Three days before my chosen delivery date, I received a text and an email to confirm that my order was being delivered on the correct date.
The day before delivery I received a further text narrowing the delivery time to a 2 hour slot, which included the names of the 2 delivery men who would be coming to my home. (very impressed).
On the day of delivery I got a phone call from the driver who told me they would be at my home in half an hour.
The Tolouse sofas were delivered and are very good quality, I am absolutely delighted with the service from the store all the way through to delivery.
I could not fault any part of my experience WELL DONE NEXT!!

  • 2 small Tolouse sofas

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0