What a joke

Click here if this is your business
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk


“What a joke”

Written on: 01/05/2013

Ordered online to use a discount code, was not given the option to enter a code anywhere on the page.
Order then went through - there was no confirmation page asking to confirm whether you actually wanted to order with total price etc. It also automatically added to a credit account without giving the option to pay by card.

Called up straight after to cancel the order but was told this isn't possible, even though it was a few seconds after the order was placed and item hasn't even been packaged/dispatched. Will be returning the item as soon as I pick it up, but have lost money due to being charged for store delivery.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0