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  • Customer Service

  • Quality of website

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Happyuk's review of Next



Written on: 03/04/2013 by Happyuk (1 review written)

I often order online, but I must remember NOT to use Next again!

I wanted to order and pay using a credit or debit card, there and then, but nothing came up. I also wanted delivery of all items together,so that I could send them as a present to friends in Canada. Unable to do that!(They don't deliver to Canada and I can't purchase on the Canadian website.) I clicked delivery for a Monday, but it looks as if I have one item coming on a Thursday and the rest on a Saturday in 2 weeks time!!

As somebody else said, if you go back on the website or change anything disaster strikes! It really is the most unfriendly website I have ever been on! Goodness knows what I will receive!

One girl I spoke to on the phone was very irritating, as bad as the website!

It is all such a shame that Next do not want to improve their website, as I have found that the clothes they sell are usually good quality.

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