Would avoid at all cost

Click here if this is your business
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk


“Would avoid at all cost”

Written on: 17/01/2012

Never have written a review before but im so unimpressed with the whole ordering process that i have decided to write one.
firstly setting up an account with them is just simply dodgy. have been purchasing goods online for years but never have come across such a tricky and greedy attitude before. they give your account a credit of 250£ and sent you the goods even if you dont pay for them, then they charge your account with crazy intrest. Must be mentioned that od course there is an option to pay with the debet card but the setup of the webside is done that way that it can be confusing how to go about it and some of my friends ended up with goods they didnt pay for to start with but ended up with heavy charges on their accounts.

secondly when you set up the account they ask you to enter the details- they have to be entered exactly as it is on your debet card statement from you bank. unfortunatelly even if you do so their system muddles your details up and you end up with a funny format that is neither what is on you bank statement nor what you have entered. as a result that is considered almost as a attempted fraud and you cant finalise the order. additionally you cant even try to fix the details online for as they call it 'security reasons' so you have to ring India and pay crazy phone rates but here is also a problem as eithe they cant understand you or you have no idea what they are talking about.

they also try to get you on their catalogue that of ccoursr you will be charged for and if you want to get out of that dodgy business you have to put that in writting

What a s.. company PLEASE AVOID- Im sorry

  • lucy vanity table

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0