Dep;orable Service

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Net-A-Porter www.net-a-porter.com

★☆☆☆☆

“Dep;orable Service”

Written on: 18/07/2014

Horrible company. I purchased a few things while traveling and when I got the one pair of shoes did not suit me, so I called for a return 31 days after purchase and they refused the refund. I spend thousands with them, but nothing since this episode. They have nothing that I cannot find elsewhere and with better customer service. The notice says guideline, so I guess my shopping record did not qualify as a valued customer.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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