Dissatisfied Customer

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Churchilllw110's review of Men's USA - www.mensusa.com


“Dissatisfied Customer”

Written on: 21/03/2017 by Churchilllw110 (1 review written)

If I could rate this business 0 stars I would. Firat, I call to say the item shipped was a completely different design than what was advertised and was answered by an unprofessional individual who told me she was a manager, the only person on the floor, and that she was being paid to talk to me on the phone. She said they usually conduct business online and she doesn't talk to people on the phone. That was very evident as she does not have interpersonal communication to perform her job with adequacy. I was told that I would receive a receipt online after asking her to recite the order number over the phone. She said it was a very long number and rambled it off far too quickly for me to record. I am unable to read small print and asked her to repeat the number but she refused to do so

To add insult to injury, the warehouse says that this design is all that they have available, regardless of the fact that the picture online is a completely different design altogether. This is false advertising.

I was told I can return the product as if they were doing me a favor to lift the "all sales final" policy.

I do not recommended this company to anyone.

  • $55.00

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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