Never got the suit I paid for.

First of the quality of the two suits they sent seem very good. They were shipped quickly.
The problem is that I never got the suit that I ordered. the first suit that came I had to argue with the woman at returns to take back. Her comment was always something about it being a nice suit. I kept going back to it not being the correct style. When I insisted on getting what I had paid for she relented and I sent it back. the next suit was still nothing like what I had ordered, but I kept it anyways as I was out of time. My daughters wedding was not going to wait for Mensusa to not get it right again.

I was told that they would refund my return shipping costs. It never happened.

The bottom line: Customer service is seriously lacking, they appear to not really care once they have your money, the flip side is that the fabric of the suit seems very good. My tailor thought so too. It is a sharp looking suit for a good price.