Good prices, varying products & horrible service

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2.4 / 5
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Guest's review of M And M Direct -


“Good prices, varying products and horrible service ”

Written on: 15/02/2013

I've used them several times, but now I've had it.
They have some varying but there is good stuff in between and nice prices, but you better pray everything works out perfect the first time. I have never personally experienced or heard of other who had any issues fixed by that "customer service" (they really should rename that). If something fails - deal with it yourself. it your loss.

I've had the wrong sizes shipped and recieved quite a few products that I expected to be of way better quality (dont ever buy Police).

The thing that pushes me over the edge is this last shipment with a faulty item out of the box. I have to pay for that to be fixed... If the item was flawless and I just wanted to return it - then fair enough, but they send a broken item and thats on me ..!
And ofc now their customer service dont respond.

  • Jeans, shoes, hoody, cardigan, shirts, polos for £650-700

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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