poor service

Click here if this is your business
2.4 / 5
35% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

WorcesterConsumer's review of M And M Direct - www.mandmdirect.com


“poor service”

Written on: 03/03/2012 by WorcesterConsumer (1 review written)

The service from this company is appalling! I was called by the delivery company to say they were unable to gain access to the property despite the fact I was at home all day. They promised to redeliver the next day and despite my waiting in all day they still did not deliver. I then checked the status of my order to discover it was cancelled as "refused delivery". I have contacted them but have had no response to my complaint and no refund! I'm still awaiting a response despite contacting them again. DO NOT USE THIS COMPANY!

  • Goods purchased & cost

  • Still waiting


  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0