Delivery Problems

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M And M Direct - www.mandmdirect.com
★★☆☆☆
2.4
From 216 reviews
34.0% of users recommend this

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paulwarden's review of M And M Direct - www.mandmdirect.com

“Delivery Problems”

★☆☆☆☆

written by paulwarden on 06/12/2017

I sent for some shoes for a present, I received an e-mail informing me that Hermes would be delivering later on that day. I then checked on the tracking to be informed they had been delivered to my house five minutes earlier, it said they were delivered in my locked porch! But the door was locked and no shoes were there. I contacted m and m direct who said we have checked with Hermes and they were delivered and advised me to check again my porch. Because they weren't delivered I have to either fax or scan an email to prove they hadn't arrived or otherwise they would close the case and I would get nothing. I will never order anything from them again and hopefully I will get a refund when I have jumped through enough hoops. I wish now I had checked the reviews on the company first.

  • £35.00

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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