never ever again

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of La Redoute www.redoute.co.uk

★☆☆☆☆

“never ever again”

Written on: 18/02/2013

I ordered over 100pound worth of stuff, waited for a month so I called customer service. they arrogantly and rudely said my credit has been declined, but when I told them I paid straight away I paid by card, they made me wait for 22 min more and eventually cancelled my order. they offered to put it through again and supposedly did. but I find out 2weeks later they didn't. I called again and they tell me they would refund my money...which they did...6 weeks later after 5 telephone calls. rubbish. avoid at all cost!

  • 100 pounds

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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