Will not be using again.

Click here if this is your business
★☆☆☆☆
1.2 / 5
3% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Joules - www.joulesclothing.com

★☆☆☆☆

“Will not be using again.”

Written on: 17/12/2012

I ordered 3 items from Joules which were going to a Christmas present.I had to send them back to exchange for a different size.I patiently waited 10 days for any correspondence & received a refund but no exchange confirmation. I waited another 7 days & contacted the 0845-premium rate number for customer services, I tried 3 times, waiting up to 10 minutes each times only to be told my items were now out of stock & wouldn't be available.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0