Elitify - www.elitify.com

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Elitify - www.elitify.com
★★★☆☆
2.8
44.0% of users recommend this
Click here if this is your business
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Latest Reviews

“VERY UNPROFESSIONAL RATHER FRAUDULENT!!”

★☆☆☆☆

written by on 25/05/2017

VERY UNPROFESSIONAL service. I placed my order on 17th March, paid a sum of rs. 21,079/- My order number is 88280. I still haven't received my complete order, today is 23rd May 2017. All the numbers mentioned are FAKE! THEY DO NOT REVERT BACK TO MY MAILS NOR DO THEY RESPOND TO THE WEBSITE INQUIRY TICKET!! VERY UNPROFESSIONAL RATHER FRAUDULENT!! I WANT MY MONEY BACK!!

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“Had a wonderful experience. ”

★★★★☆

written by Fowler199 on 29/12/2016

I recently purchased a top for my girlfriend from elitify of Avirate. but when Elitify received the product in QC they found it some stitching issues , what so ever i got notified about it and hence their sale Head Nitin Narang contracted me and notified me about it and gave me bunch of suggestion item to replace the order. hence i liked one so as a wonderful gesture he contacted Avirate and made me deliver the item same with it 2 hours but i got in like 1 hr or so . what more anyone can expect from a site to facilitate you ? i had really a wonderful time shopping there.

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“Excellent Stuff”

★★★★★

written by Roselyn256 on 12/03/2016

My first order was after reading these mix reviews. I was scared, however my Ax Shirts and shoes reached on time. They were nicely packed and worth buying.. I will recommend my friends to buy from Elitify.

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“Poor show elitify our order has not reached us despite...”

★☆☆☆☆

written by reubenkynta on 08/03/2016

Poor show elitify our order has not reached us despite calling and mailing you people. Order 75156 is still in limbo. Elitify ninja service thank you for your pathetic service. Hope your business burns to ashes.  your style consultants have the largest pinocchio noses. You would not return our 20k.. Beware... An american business education is no guarantee of a successful business for an uncommitted man.

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“Good collection but terrible logistics and delivery”

★★☆☆☆

written by on 16/01/2014

These guys have an excellent range of products on their website, better than any other in India. But, their logistics, delivery, sales service et al are quite shoddy. Seems these guys are still having some teething troubles. They have jumbled up my orders (as in ordered something, received something else etc), have made extreme delays (almost 2 months delay for my last shipment) and their customer care needs to work fast, a lot faster in fact. One advice, never pay in advance on this website, always go for COD.

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“Never received my shipment, nor communication at the leasr”

★☆☆☆☆

written by on 14/12/2013

Had order some nail shades, and stuff, was to be delivered on Oct 24th, which was like 20 days after the order was placed. TIll November 5th no communication from them. The NUmber on their website, asks you to leave a voice message. On finally contacting them, their customer service executives, were so darn rude, knew right there it's mistake to shop with them. FInally got my money back, and a call from their Manager or Owner Amit, apologising. Well too little, too late. Everyone is going to remember the bad service they had with you...atleast I do, even after a month

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“Elitify seems to be in the business of tricking...”

★☆☆☆☆

written by waltraa on 18/10/2013

Elitify seems to be in the business of tricking customers. Most of its products are of a brand called "Knight and Bond" which seems to be their in-house brand. Also, the branded products are marked up by as much as 40% for US based products. Ordering from Amazon would be cheaper!

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Navii's Response to waltraa's Review

Written on: 17/11/2013

Have you looked at their products? I'm a frequent shopper at Elitify (and you can verify this with them) and can tell you that they have the best collection of products offered by any website in India. Absolutely authentic and have a great support team. Yes, I have had a couple of delays, but that's been because of customs.

I don't think you are real shopper of these brands or else would know that these products are not not available on Amazon or at least can't be shipped to India. Don't make baseless claims unless you have shopped with them.

Go team Elitify! My vote is with you!

Best,
Navii

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Waltra's reply to Navii's Comment

Written on: 21/11/2013

Your comment clearly reeks of ignorance.You have really never heard of Amazon.com (and yes, they do deliver to India).

Take a Fitbit Zip Wireless Activity Tracker which I recently ordered and is listed on Amazon for $53.99 (Rs. 3602.87). After adding Rs. 1500 of delivery charges to India, it costs a total of Rs. 5102.87. The same gadget is listed on Elitify for Rs. 7990.

Clearly, Elitify not only has your vote, but your wallet as well.

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Elitify's reply to Waltra's Comment

Written on: 26/11/2013

Hi,

We appreciate your feedback. However, respectfully disagree with your claims. Please allow us to respond to the two points you raised:

1. Most of the products are knight and bond.

I encourage you to take a closer look at our catalog. We have a wide and deep selection of products from your favorite brands. I'm sure you'll find something you like.

2. The product prices keep fluctuating and can't really be compared with what's offered in the US. As you know because of the tax structure and import duties, India tends to have higher prices when compared to the US.

In addition, shopping directly from Amazon in the US has its disadvantages. What would you do if the product stops working after 10 days? or if it arrives broken? You will be responsible for shipping it back and the warranty's may not even be available as clearly outlined by Amazon in the terms and conditions. You also can't do CASH ON DELIVERY, which covers your risk in case of a non delivery.

However, if you buy from us, we provide you local support and provide a replacement in case you have any issues with the product.

I think it's more appropriate to compare the prices with stores in India and I can assure you that our prices are much better than what you would pay at an Indian store.

For example,

A Michael Kors bag is between 20% to 30% (20k vs. 30k average price) cheaper on our site vs. at the store.
A hugo boss shoe is almost 30-40% (15k vs. 25k average price) cheaper than at the official store
A Burberry tie (6.5k vs. 13k average price) is 40% to 50% cheaper than at the official store

We have constantly been told by our customers that we are the only online place in India where they can get such a wide range of "AUTHENTIC" goods at such competitive prices.

We do appreciate your feedback and can assure you that we are working hard to bring you the best shopping experience at the most competitive prices. If you ever find a difference in prices compared to an Indian store, then please let us know and we will not match the price and but will also give you an additional discount of 15% of the difference.

We have already won several thousand customers as our regular patrons and would love to have you join the family as well. Please give us a try and we promise to give you a superlative shopping experience.

Karan @ Team Elitify

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“Branded Clothing and Shoes Shopping”

★★★★★

written by helplinelaw on 23/08/2013

Elitify.com is India's premier online retail destination for men's style and grooming. Shop for t-shirt, watches, shoes, Luxary brands for men, Cufflinks, wallets, Ties, Accessories For Men, Latest Shoes, Clothing, Belts, Sunglasses, Coats, Casual shirts, Formal shirt, Fashion style, Socks, Inner Wear, shirt Shopping etc.

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“Excellent Online website”

★★★★★

written by on 06/05/2013

I have ordered many times from Elitify.com, and always received my products within a week. Recently I received an order with an item missing - upon emailing customer service, I received a reply within a few hours apologizing for the error. They sent the item with no hassles, and gave me a 10% discount on my next order! This is the kind of service that all online retailers should aim for.

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